At MEGAPUFFS, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our website, services and products.

1. Information We Collect

We collect information in several ways to provide and improve our services:

1.1 Personal Data

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Date of birth (for age verification)

1.2 Payment Information

Payment details are processed securely by third-party providers. MEGAPUFFS does not store credit card data.

1.3 Device and Usage Data

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the site
  • Cookies and tracking technologies

2. How We Use Your Data

We use your data for the purposes of:

  • Order fulfilment
  • Communicating with you about your account or orders
  • Sending marketing and promotional materials (if you have given your consent)
  • Improving our website and customer service
  • Verifying user age and identity
  • Complying with legal obligations

3. Disclosure of User Data

FIHP does not sell users’ personal data. We may share it with trusted partners for the following purposes:

  • Service providers: payment processors, shipping partners, IT support
  • Legal compliance: governmental or law enforcement requests, fraud prevention
  • Marketing partners: only with your explicit consent

4. Your Rights and Choices

You have the right to:

  • Access or update your personal data
  • Request deletion of your account / personal data
  • Opt out of marketing communications at any time
  • Disable cookies in your browser settings

To exercise any of these rights, please contact us at [email protected]

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking

MEGAPUFFS uses cookies and similar technologies to remember user preferences, improve site performance, and analyse site traffic. Cookies can be managed or disabled in your browser settings.

7. Data Security

We implement industry-standard security measures to protect your personal data, including SSL encryption, secure servers, and restricted access to authorised personnel. Despite our best efforts, no method of data transmission over the Internet is 100% secure.

8. Age Restrictions

MEGAPUFFS products are intended for adults aged 21 years and older (or the age of majority in the relevant jurisdiction). We do not knowingly collect personal data from minors.

9. Third-Party Links

Our website may contain links to third-party websites. MEGAPUFFS is not responsible for the privacy practices of those sites. Please review their privacy policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" stated at the top of the policy. Material changes will be communicated via email or a notice on our website.